The fraud prevention service that we have in place is the "Fraud Detection System" by a prestigious third party company. The "Fraud Detection System" looks at items such as purchase history with other retailers, address verification and IP address location just to name a few. The "Fraud Detection System" Software calculates all the information in real time and sends us a score. Orders that are low risk and return a high score are removed from "Fraud Detection System" immediately. Those orders are sent directly to our processing center to be pulled, packaged and shipped. Orders that come back with an average score are re-evaluated. In most cases, those orders are able to be removed from the "Fraud Detection System". For orders that cannot be removed from "Fraud Detection System", or, orders that return a low score, those customers may be contacted by one of our customer services representatives and will be required to verify their order and payment process and may include providing a copy of a government issued ID that verifies the customer's name and address for both the billing and/or shipping address. Note: We reserve the right to cancel or do additional verification on any order at any score level if we feel that order is a fraudulent transaction.