Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Returns and Exchanges
When purchasing items on this site and agreeing that you have read and accept these terms and conditions at checkout you hereby agree to our Returns and Exchanges Policy.
Shipping and Handling
When purchasing items on this site and agreeing that you have read and accept these terms and conditions at checkout you hereby agree to our Shipping and Handling Policy. For all international purchased shipped outside the United States (excluding Canada), please be aware that you may be responsible for tariff, VAT, excise, customs, clearnance and other fees from your government. These costs are NOT included in our shipping and handling charges and must be paid by the customer. Any items returned to Star Door Parts for your refusal of items due to non-payment of any such fees will result in a 25% restocking fee and the cost of our return shipping and any other fees we must pay to have the items returned to us.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Southwest Garage Door, LLC. The collective work includes works that are licensed to Southwest Garage Door, LLC. Copyright 2012, Southwest Garage Door, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Southwest Garage Door, LLC or purchasing Southwest Garage Door, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Southwest Garage Door, LLC or to purchase Southwest Garage Door, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Southwest Garage Door, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Southwest Garage Door, LLC used in the site are trademarks or registered trademarks of Southwest Garage Door, LLC. Any use of our names, images, likeness, etc. without express, written permission of Southwest Garage Door, LLC is a violation and is prohibited.Return Policy
Please see link at bottom of web site entitled Returns and Exchanges.
This warning limits our liability. Please read it. Garage door torsion springs, cables, brackets, and other hardware attached to the springs are under very high tension and, if handled or installed improperly, can cause serious injury or even death. For safety reasons, Southwest Garage Door, LLC (dba StarDoorParts.com) recommends that only a qualified professional install or adjust torsion springs by carefully and properly following the manufacturer's instructions also using the proper specialized tools required. Southwest Garage Door, LLC disclaims any and all liability, including any obligation or liability under indemnification agreements with distributors or retailers, for death, personal injury, expense or property damage incurred by consumers who attempt to install or who install torsion springs, parts, etc., purchased from StarDoorParts.com/Southwest Garage Door, LLC. In no event shall Southwest Garage Door, LLC be liable for damages of any kind, personal injury or death. User assumes all responsibility/risk for use of information and products purchased. By purchasing our products you agree to these terms. See also the Limitation of Liability Section below.
Limitation of Liability
Southwest Garage Door, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Southwest Garage Door, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Southwest Garage Door, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Southwest Garage Door, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Southwest Garage Door, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
In the event that a Southwest Garage Door, LLC product is mistakenly listed at an incorrect price, Southwest Garage Door, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Southwest Garage Door, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Southwest Garage Door, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Southwest Garage Door, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Southwest Garage Door, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Southwest Garage Door, LLC.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Southwest Garage Door, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Southwest Garage Door, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Southwest Garage Door, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Southwest Garage Door, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, reviews or by use of obscene or abusive language (whether written out in full or in abbreviated from to replicate the full from), is strictly forbidden. Impersonation of others, including a Southwest Garage Door, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. Your acceptance of these terms and conditions prohibits you from taking any action that negatively impacts Southwest Garage Door, LLC (dba Star Door Parts). You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Southwest Garage Door, LLC reserves the right to cancel orders or to refuse service to any orders places on this site and also reserves the right to remove any reviews which Southwest Garage Door, LLC deems to be inappropriate and/or in violation of these terms and conditions. Any persons who violate these terms and conditions may have their account access terminated, may be barred from future use of this site or may be subject to legal action.
Southwest Garage Door, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Southwest Garage Door, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Southwest Garage Door, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Southwest Garage Door, LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Southwest Garage Door, LLC, its owners, partners, officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Southwest Garage Door, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Southwest Garage Door, LLC, Southwest Garage Door, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Southwest Garage Door, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Southwest Garage Door, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors.