Toll Free Number 1-877-226-2676Contacting Us
Our toll-free customer service phone number is 1-877-226-2676 (Prior to calling please read below).
Our office hours are Monday through Friday from 9am-4pm Central Standard Time (CST), except for major holidays. Please note that we do not take phone orders. You are welcome to email us anytime with any questions. For fastest response we always recommend using e-mail. Your e-mails and questions can be forwarded on to vendors, technical service and other departments to answer your questions quickly and efficiently.
Please make sure that you provide us with as much information as possible in your email, such as make, model number, door weight, problem you are experiencing, etc. We will
to answer email inquiries within 1 business day.
If you leave a message please allow up to 24 hours for a return call.
Thank you.Terms and Conditions
By using this site you agree to abide by our Terms and Conditions. Click here
to read our Terms and Conditions. By purchasing from this site your are bound by these terms.ShippingStar
Door Parts offers the option of shipping orders using the US
Postal Service Priority Box mail, UPS or FedEx. Orders can be shipped
following methods: Standard Ground, 2nd Day or Overnight/Next Day.
Please note that orders placed with the US Postal Service are not
supplied with a tracking number and orders that are shipped
Overnight/Next Day or 2nd Day, are not delivered on Saturdays. Most
orders will be shipped within 1 to 2 business days and do not ship on
Saturday or Sunday. Shipping amounts also include handling charges. Click here to read more about our shipping policies.
If you want to know the cost of shipping prior to your purchase, please add the item(s) to your cart. You will then be prompted to enter your ZIP Code. Once entered, the system will give you a list of shipping carriers/options than you can select. This will then give you the exact shipping cost based on your location, products you want to order, the quantity and weight and the shipping carrier/method.
If you are looking for a tracking number you can simply visit www.stardoorparts.com
and log in and view your order. Please allow 24-48 hours for tracking numbers
to be posted. For the fastest response please e-mail your questions to email@example.com
or use the Contact Us
tab at the bottom of any page page.
We offer wholesale and volume discounts on most of the products we sell. Volume pricing is available on orders of 5 or more of the same item. Please contact us via email
to arrange for special pricing.Resellers
Resellers please contact us via email
for special pricing.
Please note that all customers outside of Arizona will not be charged sales tax.
For sales within Arizona, sales tax will be charged unless we are sent a current copy of the Arizona sales tax exemption form. Click here
to obtain a copy of the Arizona sales and other tax forms. Corporate Credit
We offer special credit terms for approved government and corporate clients. Please click here
to obtain a credit application. Upon its completion and receipt, we will inform you
of its approval, at which point, net 20 terms will be extended for your
organization or company.